PAYMENTS: A 30% non-refundable retainer is due to secure event date. Final payment is due two-weeks prior to event with final count. Your contract will be considered null and void should payments not be received in full and on time. Ugly Rooster Catering reserves the right to terminate any contract should payments not be received in full and on time with the client reserving no claim to further services. The following payment types are accepted: Personal or Cashier’s Check, Money Order or Cash. All advance payments are credited to the final bill. Personal Checks are not accepted for final payment. Checks/Money Orders should be made payable to: THE UGLY ROOSTER SERVICE FEE: 22% catering or service fee is applied to all pre-tax charges on food and bar. The monies collected from the service fee are used to pay the wages for the catering staff, kitchen staff, chefs, servers, set up crew and anyone who contributed to the execution of your event. The service fee is not a gratuity. Although an additional tip or gratuity is not required, it is greatly appreciated.
CANCELLATION: All deposits/retainers are non-refundable. Events cancelled up to 3 months in advance will not be charged any fees further than the deposit and tasting if applicable. Events cancelling 3 months, 1 day-30 days prior to the event will owe 75% of the total guaranteed charge. Events cancelling within 29 days of the event will owe the full amount proposed, unless cancellation is caused by an Act of God, death of client or Military Deployment.
THIS IS JUST AN OVERVIEW. FOR ADDITIONAL POLICIES, REQUIREMENTS AND OBLIGATIONS, PLEASE SEE THE SPECIFIC TERMS OF YOUR CONTRACT.